Top 5 Reasons Why Customers Love Cortex Cloud

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Community Blogs
5 min read
Community Team Member

cortex cloud.jpg

This blog was written by Mohit Bhasin, Principal Product Marketing Manager

 

 

Top 5 Reasons Why Customers Love Cortex Cloud

 

In early 2025, we launched Cortex Cloud, this was a transformative shift in how enterprises secure their cloud environments. Cortex Cloud is the evolution of Prisma Cloud, re-architected on the Cortex platform to merge industry leading CNAPP (cloud-native application protection platform) with best-in-class CDR (cloud detection and response). 

 

For years, security teams have struggled with fragmented tools that create gaps between what a developer builds and what security teams see. By bridging the gap between development and the SecOps, Cortex Cloud delivers a code-to-cloud-to-SOC solution that unifies application, posture, and runtime security. Powered by the Cortex Extended Data Lake (XDL), it provides deep context needed to remediate risks across the entire development lifecycle and stop sophisticated cloud threats in real time. 

 

But what does this look like in practice? After months of working with early adopters, here are the top 5 reasons customers are falling in love with Cortex Cloud.

 

1. Better End-to-End Context with a Unified Data Lake

 

Security teams are tired of playing detective across fragmented tools. Teams can finally replace the swivel-chair workflow with a single, high-fidelity source of truth. By centralizing and connecting code, configurations, logs, identity, and network data into the Cortex XDL, you eliminate the blind spots where attackers hide.

 

Instead of staring at a disconnected list of alerts, you can use Graph Search to visualize the complex blast radius of a threat. You’ll see exactly how a misconfigured S3 bucket relates to a specific developer’s code and a vulnerability running in production. This unified context bridges the gap between DevOps and the SOC, allowing teams to start collaborating, reducing the time to remediation.

 

2. Smarter Prioritization with Alert Grouping & Risk Scoring

 

The most common complaint from both development and SOC analysts is the wall of red—a never-ending stream of alerts that all look equally urgent. Cortex Cloud uses SmartScores to act as a force multiplier for your team.

 

Instead of forcing you to investigate 100 individual signals, the platform intelligently groups related alerts into a single, contextualized case. By factoring in business risk, environmental severity, and potential impact, it helps practitioners cut through up to 96% of the noise. You no longer have to spend your limited time on alert janitorial work; instead, you can focus on the critical risks that actually pose a threat to the business.

 

3. Lower MTTR with Agentic AI

 

In the cloud, attacks happen at machine speed, but remediation often moves at human speed. Cortex Cloud flips this script. Using Agentic AI, the platform doesn't just flag what’s wrong; it correlates user identity with anomalous API calls to suggest and orchestrate a precise fix.

Imagine having a personalized AI assistant that can orchestrate a complex response, like isolating a container, revoking a compromised credential, and notifying the developer in a single workflow. This allows your teams to slash your mean time to remediate (MTTR) from days or hours to minutes. The best part? You stay in the driver’s seat with human-in-the-loop approvals, ensuring that your teams have control with built in guardrails. 

 

4. Stronger Risk Prevention with ASPM

 

Once security issues reach production, MTTR balloons and backlogs can grow everlong. Customers choose Cortex Cloud because it allows them to accelerate secure development by shifting their strategy from reactive to proactive. By integrating security directly into development, organizations can intelligently stop security issues from ever reaching production.

 

With native Application Security Posture Management (ASPM) and the open AppSec Partner Ecosystem, organizations can consolidate all AppSec issues and insights from leading vendors into a single open platform, enabling security teams to improve security posture, prioritization and prevention efforts — all without forcing developers to change tools. 

 

5. Tighter Collaboration Between SecOps and CloudSec Teams

 

For too long, cloud security and the security operation teams have lived in different worlds, separated by siloed data and fragmented workflows. Cortex Cloud provides a common language for the entire organization. By unifying these teams on a single platform, you eliminate the friction that usually slows down cloud threat detection and incident response. 

 

Whether you are a security analyst proactively hunting for threats with deep visibility into cloud logs or a developer needing a prioritized view of application risk, Cortex Cloud delivers the right data to the right person. “Cortex Cloud allows you to really understand how you’re consuming risk in real time, and then effect...,” explains Bryan Norman, president of Norlem, a cybersecurity service company. With the ability to build tailored dashboards and share real-time insights, we are enabling a collaborative culture where everyone has the context they need to protect the business, from the code to cloud to SOC.

 

Simplify Your Transition With Automated Tools

 

The biggest barrier to better security is often the operational headache. We’ve removed the friction of moving to a new platform. By using built-in self-service upgrade tools and in-product helpers, organizations are reducing their migration overhead by as much as 75%.

 

Whether you prefer a custom migration or a streamlined agentless onboarding, the platform automates the heavy lifting including the seamless transition of your existing policies, collections, and compliance standards. Instead of a project that takes months, you get a complete picture of your cloud security in a matter of minutes. 

 

Interested in migrating to Cortex Cloud? Contact your account team or reach out for a custom demo today! 

 

  • 374 Views
  • 0 comments
  • 0 Likes
Register or Sign-in
Labels
Contributors