Unit 42 — A Leader in The Forrester Wave for Cybersecurity Incident Response

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Blog written by Wendi Whitmore and published on June 10, 2024.

Today, Palo Alto Networks Unit 42® was named a Leader in The Forrester Wave™: Cybersecurity Incident Response Services, Q2 2024. We see this achievement as a testament to our unwavering commitment to our clients’ security needs and the proven effectiveness of our incident response approach.

The threat landscape is growing more complex as attacks increase in speed, scale and sophistication, especially as attackers leverage AI. In addition, there’s added pressure on organizations to identify, contain and remediate attacks in a timely manner in light of new regulations around cyber incident reporting. An analysis of the top 35 global breaches in a 2023 Forrester report found that attackers exposed over 1.5 billion customer records, and regulatory bodies levied over $2.6 billion of fines for incidents and privacy violations.

In this high-stakes landscape, organizations need a trusted IR partner who can help them proactively prepare for, respond to, and recover from incidents as quickly as possible. Preparedness to face a security issue has become more important than ever for modern organizations.

The Forrester Wave for Cybersecurity Incident Response Services

Unit 42 received the highest score possible in nine criteria, including Innovation, Technology, Threat Intelligence, Cloud Environments, as well as IR Leadership and Team Structure. In The Forrester Wave™ evaluation, Forrester states:

Palo Alto Networks expands its reach – and value – to security leaders and execs.

The Forrester report also notes that, “Reference customers are impressed with Unit 42’s cloud IR expertise and the efficacy of its technology and Arcade’s ease of use…” We believe that these capabilities, combined with our commitment to customer success, have earned us recognition as a Leader in the Forrester Wave.

Stay Ahead of Threats with Unit 42

Unit 42 is your strategic, end-to-end security partner, delivering faster resolution times, unmatched scale of threat intelligence, and the advanced tools needed to win against today’s sophisticated attackers. This is all backed by the power of the largest cybersecurity company on the planet.

The Unit 42 team of global experts are at the forefront of incident response, offering a comprehensive suite of services designed to address the multifaceted challenges of cybersecurity. We combine deep threat intelligence with cutting-edge technology to deliver rapid, effective incident response.

Unit 42 Arcade — Your Cyber Resilience Command Center

Our Unit 42 Retainer clients can utilize our new retainer management solution, Unit 42 Arcade. Forrester mentioned Arcade in their report: “Unit 42 recently launched Arcade, an IR client onboarding and retainer management platform designed to establish a client’s security profile, gain situational awareness of the client’s environment and serve as a relationship hub.”

Arcade enables clients to take control of incident response and cyber risk management with 24/7 visibility into retainer credits, available services and usage history. Make the most of your retainer by using credits for incident response, proactive services or a mix of both, all with expert guidance. With the Unit 42 Retainer and Arcade, we'll help you get up and running quickly, assess your current situation, and create a plan to strengthen your security posture.

Technology-Driven Transformation with Unit 42

Unit 42's approach to incident response is more than responding quickly and effectively to incidents; it's about transforming your security posture and improving overall cyber resilience. By leveraging Precision AI™, our proprietary AI system that helps security teams automate detection, prevention and remediation can help you move from reactive to proactive.

Through each incident response engagement, we feed back insights to Palo Alto Networks that enhance our threat intelligence, creating a continuous improvement cycle to keep you prepared for future threats. Further, Unit 42 leverages insights gleaned from incident response engagements to help our clients determine how to create a security strategy that reduces the likelihood of future attacks and increases the likelihood of keeping their business online.

To learn more, download your complimentary copy of The Forrester Wave™: Cybersecurity Incident Response Services, Q2 2024.

To discover how Unit 42 can empower your organization with comprehensive cybersecurity solutions, visit our website.