09-22-2022 02:56 PM
we have some scenarios where XDR agent services are running and show enabled in endpoints but in XDR console it shows as disconnected. What will be the major workaround for this kind of issue?
Note: This question was asked during a customer success webinar: Endpoint Administration Part 2
09-22-2022 02:58 PM
A reply from the CS webinar team:
Communication problems may require you to validate the required certificates on the endpoints, you can also leverage "cytool reconnect force <new distribution ID>," and most importantly open a support ticket
09-22-2022 02:58 PM
A reply from the CS webinar team:
Communication problems may require you to validate the required certificates on the endpoints, you can also leverage "cytool reconnect force <new distribution ID>," and most importantly open a support ticket
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