Agent unable to connect by itself on MAC OS

[Shahwaz_Md]

Hi All,

We are facing an issue where the agent does not connect unless we click on Check in now after the machine is restarted.

Please let me know if there's any solution for this.

Regards,

Shahwaz

[aspatil]

Hello Shahwaz,

Is this happening for newly installed agents or existing agents?  What's the OS?

Regards,

Ashutosh

[Shahwaz_Md]

It is happening on a newly installed agent, OS is Ventura -13.3

[aspatil]

Hello Shahwaz,

Are you deploying agent using JamF and is it 8.1 version? 

[Shahwaz_Md]

It is 8.0.2 version and it is being installed manually.

[aspatil]

Hello Shahwaz,

We always suggest to use latest version for new installation as they are compatible with the updates provided by the OEM. Please try installing new version and see if the behavior is same.