Alert/Incident handling process template

Hi All,

Does any one have a sample template or document for Cortex alert /incident managment procedure.

Regards

Asif Siddiqui

Trying to create an exclusion for a process with a specific cmdlet (exploit)

For the past couple of days, we have received a low priority alert with the following params:

Source: XDR Agent

Category: Exploit

Action: Prevented (Blocked)

In researching the alert in the alert table, I have determined that the action is tied with a h

Reported known issues with XDR agent version 7.3.0.16740

Hello Members,

did anyone face any issue yet with newly released Cortex XDR Agent Version 7.3.0.16740 ? Like CPU high utilization, High Disk I/O or any other performance factors?

Thanks

Analytic Bioc Rules

Is there a way to see the actual detection of the analytic bioc rules

Normal bioc rules i can open in investigator but these i cannot

Backup software performance

One of our VMs seems to have its performance really impacted when backups run on a file server.  I do not readily see guidance for suggestions on how I might adjust Cortex XDR Prevent's settings to improve things since there is a fair amount of data

cortex xdr - submit false positive - shuttools 1.81

Palo Alto I am having a problem with your program mis classifing my tool suite

Shut.Tools.1.81.docm

as a false positive.  Its a vba macro that has previously been clearing my Microsoft and utilises some MVP code.  I depend on this to undertake my tasks

admin password for brokeVM

HI 

For the brokerVM, what is de admin password when you want to run sudo command? 

I'm currently running broker 10.1.9

Thanks!

Quarntine Malicious file detected by scan

Hi all,

When I initiate a scan to a machine a the action of malicious file is Detected (Scanned) but it is not getting quarantine although we enabled the quarantine malicious files in Behavioral Threat Protection.
Anyone know the reason ?

Thank you,

Endpoint shown as 'Connection Lost' - cannot reach

I have a user (my boss) who is one of several endpoints with a status of 'Connection Lost'. I'm not actually able to ping him from the DNS server when he is plugged in to the network at work; the XDR portal reports two IP addresses which are probably

Export data from Host Insight

I have not found a way to export data from the host insight addon, is this possible?

For example, the user list in host insight, Export to csv tsv

Windows Defender Firewall blocking applications

Hello all,

We are moving from Symantec Endpoint Protection (SEP) to Cortex XDR. If you are not familiar with SEP, it has its own firewall built in. When active, Windows Defender only manages a few aspects of the firewall. Since moving to having Cortex

Integrating multiple Cortex XDR with QRadar

Hi,

Thought I would give livecommunity a shot on this. We have been looking into integrating several Cortex XDR instances into a single QRadar instance but have come across an issue where it does not seem to let us change the syslog identifier name o

Device Control

Can Cortex XDR prevent the use of other USB devices other than Disk Drives, CD-Rom Drives, and Floppy Disk Drives? If one of my users plugs in a printer, can that be denied? Can the same be done with SD cards?