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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
About Cortex XDR Discussions

Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.

Please note: All postings in LIVEcommunity are visible to other users; please keep your network secure by refraining from posting live IP address’s or domain names here. Contact your Customer Success team for network-specific questions.

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Welcome to the Cortex XDR Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by • Community Team Member
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  • 3 Likes

Change Management Server for offline agents

Dear XDR gurus, We want to change the management server from an old tenant to a new tenant, it is simple for the agents are online by selecting the agent, Alt+Right click and select change management server. However, it is possible a way to change management server for the offline agents? Any ideas? thanks SDG Cortex XDR

Cortex Xdr - Agent Settings - Network Location Configuration

Hello, I am testing XDR Agent Settings. I am trying to setup the Network Location Configuration option. The main issue I have is that I would like to enter two DNS servers. In DNS Name, I can do this: server1.domain.com, server2.domain.comThis is accepted. But when I try to add the IP Addresses, I keep getting an "Invalid IP Error". ...

F.Buzzi by • L0 Member
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  • 2 replies
  • 0 Likes

Cytool stops scanning and times out

Hello everyone, I'm trying to create a gold image in an AWS AppsStream 2.0 environment. I'm following the steps listed here: https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/8.1/Cortex-XDR-Agent-Administrator-Guide/Cortex-XDR-Agent-for-Virtual-Environments-and-Desktops When I get to step 2c under "Configure the Cortex XDR Agent in a Non-Per...

J.Isaias by • L1 Bithead
  • 3601 Views
  • 3 replies
  • 0 Likes

Resolved! Defender remains running on Windows 11

Hi Everony We've noticed that under Windows 11 the MS Defender Antivirus remains running in passive mode even after Cortex XDR is installed. The Cortex integration in Windows security center works, but Defender services are still running. Does anyone experience the same behavior? Best Regards

Rocky-25 by • L2 Linker
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API BLOCK LIST

Hello, By doing or achieving different automations I have managed to add hashes to the block list in the action center section via API, but as in this console I see that it is blocked with 15,000 entries, let me explain when adding 15,000 hashes I understand that it will block new entries, so I would like to achieve that when a hash lasts 3 mont...

Unable to parse the time stamp

I have tried to create a new field with an existing string field (createdDate), which is already in an ISO 8601 format. unable to parse itsample value of feild createdDate=2019-08-29T10:10:26.608Z Here below the query I have used | alter filedate = parse_timestamp("%Y-%m-%dT%H:%M:%S.%fZ", createdDate)Can anybody help me to sort this out? C...

Unable to parse the time stamp

I have trying to create a new field with existing string field (cretedDate) which is already in a ISO 8601 format but. unable to parse itsample value of feild createdDate=2019-08-29T10:10:26.608Z here below the query i have used | alter filedate = parse_timestamp("%Y-%m-%dT%H:%M:%S.%fZ", createdDate)Anybody help me to sort this out Cortex...

Cloud Identity Engine: New Agent Version Alert

Hi Team, We have installed two Cloud Identity Engines in two different domains. Currently, we are seeing an alert on the Palo Alto hub page regarding the availability of a new agent version for the Cloud Identity Engine. We have a question: will the agent upgrade automatically, or do we need to manually uninstall the old agent and install the ...

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Malicious Hash detected as Adminstrative Hash exception

Hi Team, On analysing an ransomware incident, i have block the hash of malicious file and added the file path of malicious file into IOCs. However i can see the alerts for malicious hash in the Critical alert (IOCs based) and Low alert - Administrative Hash Exception. I have check allow list of IOCs and global exeception, but there was no ex...

Veeam Server high CPU Cortex XDR

Hello, We have a server with Veeam Backup, and we are noticing high CPU usage from Cortex. We have seen that some exceptions might need to be applied: https://www.veeam.com/kb1999 Would this apply to Cortex? Best regards.

Resolved! Finding if a URL was visited using XQL in Cortex

We wanted to see if we could use XQL to query for if a URL was visited in our environment. Is there a way to structure a working query for this using XQL? We've tried unsuccessfully so far, so we are turning to you, the community. Thank you for any assistance.

Resolved! Detect delete agent with XQL.

I kindly ask for your assistance with an XDR XQL query language script to identify devices in the network that do not have the XDR agent installed. Additionally, it would be helpful if the users could be identified from AD or through the DHCP on the network."

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