Cannot update user role to another user

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Cannot update user role to another user

L3 Networker

This is about user permssion settings, I'm already the account admin of the XDR tenant already.
Currently, the user scope is set to all, i want to change the scope for specific user.
But there is no update user permission when right click on user 
does anyone share the same experience?

Cortex XDR  

Life is full of surprise,
Just embrace it!
2 REPLIES 2

L3 Networker

With the permission other than "Account admin" or "Instance Admin", the scope tab is available.
I notice I cannot change the other Account Admin's permission. Posstible to change that setting?

I mean revoke  or "downgrade" Account admin right for another admin? 

Life is full of surprise,
Just embrace it!

L5 Sessionator

Hello @SeanDeHarris ,

 

 

Thanks for reaching out on LiveCommunity!

 

The user who activated the Cortex product is assigned the Account Admin role. You cannot create additional Account Admin roles in the Cortex XDR tenant. If you do not want the user to have Account Admin permission, you need to remove the Account Admin role in Cortex Gateway.

 

https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Documentation/Assign-user-roles-and...

 

If you feel this has answered your query, please let us know by clicking on "mark this as a Solution". Thank you.

Ashutosh Patil
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