06-28-2022 05:02 PM
Hi all,
We're having an issue where Citrix PVS servers running Cortex XDR consume a new XDR license every time they reboot. I don't fully know how PVS works, but essentially from what I can gather is upon booting up, it pulls a copy of an image from the master and loads into that, and these servers are configured to reboot every night - thus repeating the process.
Has anyone dealt with a similar issue? We are constantly over license capacity because of this and cleaning up 50+ Citrix servers every couple of days is something our team doesn't want to take on.
Thanks
06-28-2022 05:10 PM
Hi JacobSchembri,
Check out this article https://docs.paloaltonetworks.com/cortex/cortex-xdr/7-7/cortex-xdr-agent-admin/cortex-xdr-agent-for-... it discusses installing the agent on non-persistant VDIs and similar. You can set the VDI flag on install and prescan so that you avoid these sorts of issues.
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