Hi @Joe-Oberfoell, thanks for using the Live Community portal.
When the EOL is reached, the agent will not receive more Content Updates for protections, minor feature releases, fixes for bugs, and the technical support can be limited.
You can find more information about what contains the Content Updates here: https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Prevent-Administrator-Guide/About-C...
Search for EOL policy for XDR software here: https://www.paloaltonetworks.com/services/support/end-of-life-announcements/end-of-life-policy
Please let me know if this information works for you.
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