Content update confusion

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Content update confusion

L1 Bithead

My content question is, if something still on 7.9. and its no longer supported/ getting content updates, does that mean the virus definitions on the unit with 7.9 is not getting updates or is it more application updates?

 

1 REPLY 1

L4 Transporter

Hi @Joe-Oberfoell, thanks for using the Live Community portal.

 

When the EOL is reached, the agent will not receive more Content Updates for protections, minor feature releases, fixes for bugs, and the technical support can be limited.

 

You can find more information about what contains the Content Updates here: https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Prevent-Administrator-Guide/About-C...

 

Search for EOL policy for XDR software here: https://www.paloaltonetworks.com/services/support/end-of-life-announcements/end-of-life-policy

 

Please let me know if this information works for you.

 

JM

 

JM
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