Cortex is not revoking non-persistent VDI license after user logout
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

The Enhanced LIVEcommunity Experience is finally here! Learn all about it.

Cortex is not revoking non-persistent VDI license after user logout

L4 Transporter

Hi Community,

 

We have one golden image and non-persistent VDIs are spawning from it. we installed traps in the golden image with VDI enabled=1.  I can see the golden image install type is coming as a golden image, but the VDI generated from this has install type standard instead of VDI. I can see the vdi=0 as well in the VDI machine trapsd.log.

Looks like Cortex is not identifying the VDI as persistent. anyway to resolve ?. 

Any way to check if the system is actually persistent ?. user logged out and logged in, which gives him a new VDI hostname (hope this looks like indicating it is non-persistent )

 

Thanks in advance!.

 

1 REPLY 1

L4 Transporter

Hi @Abdul_Razaq,

 

After creating the snapshot from the golden image, did you run the following command?

 

   msiexec /i c:\install\cortexxdr.msi /l*v C:\temp\cortexxdrinstall.log /qn TS_ENABLED=1

 

This is the command that instructs the agent to establish a temporary session.

 

Source: https://docs.paloaltonetworks.com/cortex/cortex-xdr/7-0/cortex-xdr-agent-admin/cortex-xdr-agent-for-...

--gjenkins
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!