Cortex on iPhone

Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cortex on iPhone

L0 Member

Hi everyone,

I have a few questions:

  1. I installed the Cortex app on my iPhone and allowed all the required permissions, but every time I close the app (swipe up), it stops working. The Cortex app is terminated, and the agent is not running. Is there a way to make the app continue working even when it is closed?

  2. In the "Modules" section, under "Available Modules," it mentions "Network Shield - Gating against phishing, unsanctioned, and malicious network activity controlled by admin." However, in the settings, I see that Network Shield is disabled. I don't understand this and cannot find anything in the policy.


Community Team Member

Hi @DianaBlatter ,

I will move your post to the Cortex area for more visibility.

LIVEcommunity team member
Stay Secure,
Don't forget to Like items if a post is helpful to you!

Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.
  • 1 replies
  • 78 Subscriptions
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!