Cortex XDR Agent certificate enforcement

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Cortex XDR Agent certificate enforcement

L3 Networker

Hi Team,

I have enabled the Cortex XDR agent settings for certificate enforcement. However, endpoints are showing as only partially protected, and the Operational Status Details indicate that certificate enforcement is disabled against policy (Failed to enable certificate enforcement due to local store fallback). Could you please help with this issue?


L5 Sessionator

Hello @Vinothkumar_SBA ,


As you have mentioned the error is "Failed to enable certificate enforcement due to local-store fallback". That means Certificate enforcement is not enabled and instead of root.pem , the agent is using Local store certificate which is not recommended. Hence, partially protected.


The solution is not disabling the policy, it is finding out why it is falling back. The reason may be that, you are decrypting the agent traffic or SSL inspection is enabled in your proxy or VPN.


Hence, please open a TAC support case to troubleshoot further.


If you feel this has answered your query, please let us know by clicking on "mark this as a Solution".

Ashutosh Patil
  • 1 replies
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