08-24-2026 06:08 PM
Hello Team,
We are using a Cortex XDR tenant and would like to know whether there is a supported way to automatically update an alert/issue resolution to "Known Issue" using a predefined command, automation, or playbook action.
Our goal is to avoid manual analyst intervention for alerts that have already been validated as known benign activity and automatically mark them as Resolved - Known Issue.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
