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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
About Cortex XDR Discussions

Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.

Please note: All postings in LIVEcommunity are visible to other users; please keep your network secure by refraining from posting live IP address’s or domain names here. Contact your Customer Success team for network-specific questions.

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Welcome to the Cortex XDR Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by • Community Team Member
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MacOS uninstall password reset

Greetings! I have a problem about Cortex XDR uninstall password in MacOS. The agent got corrupted while upgrading and from then on it is not upgrading to a new version thats why i was trying to uninstall cortex agent then reinstall new one. sudo "/Library/Application Support/PaloAltoNetworks/Traps/bin/cortexxdruninstaller_tool" I used this...

XQL - Hostfirewall events

Hi everyone, What is the best and most efficient way to review network traffic and correlate or compare it with Host Firewall events using XQL? I am looking for the optimal approach to query and analyze this data together without impacting performance. If anyone has a sample XQL query or advice on how you handle this in your SOC, I would really ...

Resolved! Broker VM cli Admin password

Greetings everyone, How can we get the admin password of broker vm? i have connected via ssh to the broker vm's cli now i need to do some actions which require admin's password Cortex XDR

Jira integration errors

Good day please is there a way to pass headers during the cortex-jira integration. we get this error that this header is required, but there is no option to pass headers. any fix or solutions to that is welcomed. thanks

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Need help with XQL datetime interval

Hello I would need some help regarding XQL. I'm trying to list files created between 2026-04-01 11:00:00 Eastern Day Time and 2024-04-02 16:00:00 Eastern Day Time. I'm having difficulties handling the syntax. Thanks in advance! PA

P.Forand by • L0 Member
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  • 2 replies
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Get all parent processes of a given process with XQL

I am trying to obtain a linear process tree for a specific process using XQL. Example:In the Causality Chain view, the process tree for Process X looks as follows: explorer.exe → Process Z → Process Y → Process X I want to write a query that returns exactly those three process events (excluding explorer.exe) that spawned the next process up u...

MaaHaa by • L0 Member
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  • 3 replies
  • 0 Likes

Resolved! Threat ID #9999' generated by PAN NGFW

Hello, I have turned off alerts on NGFW for Private URL, but I still get threat ID #9999. Can somebody a little bit more explain what this threat ID means? I am trying to clean it up, but still get these alerts.And it is not any kind of malicious traffic.It is usually connected with some internal web-pages. I can provide more info, if needed.Lukas

LukasB by • L2 Linker
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Cortex XDR FIM

Hi Team I am configuring File Integrity Monitoring (FIM) in Cortex XDR for Windows endpoints. I have defined a monitoring rule for the directory:C:\Windows\* However, within this path, I need to exclude specific subfolders from being monitored (for example, system or application folders that generate excessive or irrelevant events).I am not seei...

M.Rather by • L1 Bithead
  • 580 Views
  • 1 replies
  • 0 Likes

XDR Automation Rules not triggering Playbook execution

I am experiencing an issue with XDR Automation Rules when attempting to execute a script. I have configured an automation rule to trigger a Playbooks when a specific event occurs. The Playbook is designed to run the built-in Quick Action: “Run Endpoint Script”, which executes a script registered in Action Center > Scripts Library. However, th...

.522643 by • L1 Bithead
  • 526 Views
  • 1 replies
  • 0 Likes

Cortex XDR Playbooks – Most returning errors, looking for working use cases

Hi Community, I wanted to check in with the community regarding Cortex XDR Playbooks. Has anyone successfully executed playbooks within Cortex XDR and actually received meaningful results? In our environment, the majority of playbook executions end up throwing errors, and we're struggling to identify the root cause. We've tried several built-in ...

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