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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
About Cortex XDR Discussions

Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.

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Welcome to the Cortex XDR Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by • Community Team Member
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BrokerVM proxy configuration error

hello, i'm facing this issue when i try to configure the ip addresse of the proxy so i can send logs throught brokerVM: C:\Program Files\Palo Alto Networks\Traps>cytool proxy set "X.X.X.X:YY"Enter supervisor password:RpcClient: SendRequest: Error 13: Cloud Defined proxy 'set' internal error = 4 RPC call for proxy command 'set' failed with er...

NCherbib by • L2 Linker
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Computers do not receive the new update cortex 7.6.0

Hello, everyone,I have 500 computers in the company, every time a new version is released to TRAPS some computers do not receive the update. (About 40 computers). I'm trying to upgrade to the new version of the cortex management interface. But still, the computers don't get the update.It would be great if you can help me.Thank you

Shmuel by • L2 Linker
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Resolved! Is there a good (and quick) explanation out there of how Cortex XDR works on systems?

Hello. I'm looking for a 10,000 foot overview explanation that people may have used in the past or anything written up by Palo Alto? We have a lot of people who are used to the way legacy AV systems work and relied heavily on setting recommended exclusions from 3rd party vendors. Exclusions, I believe, are sort of a last resort but I can't seem ...

CraigV123 by • L3 Networker
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problem with cytool

hello, i'm facing an issue will adding proxy setting using a command cytool i recieve this error "cytool is not recognized as an internal or external command, operable program or batch file." any help please. BR.

NCherbib by • L2 Linker
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Tracking Corrupt Cortex XDR Agents

I am looking for any input on how other customers are handling situations where: 1. The agent is installed on a host and says it is checking in, but it does not appear in the Cortex XDR Console2. The agent is corrupt and has stopped reporting back (due to a failed upgrade or otherwise) I didn't know if anyone has any unique solutions for these s...

XDR Analytics "Failed Connections" alert investigation

Hi all, I am i need of assistance - how should I go about investigating an incident created by the "Failed Connections" alert? I run malware scans on the host that raised the alarm, but what can I do beyond that?I should also mention that whenever such an incident arises, it is not accompanied by a malware alert or anything of the sort.

BrokerVM

Hello, i'm facing an issue after deleting brokerVm from the console management, i'm not able to add it again, any help for this issue?? BR.

NCherbib by • L2 Linker
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Test Custom BIOC Rules

Hi Expert, Please help me to create custom BIOC rules for the testing.My company want to create rules bioc informational if We create/delete spesific file in spesific folder, and the information will appears in incidents.Is it possible? If is it possible, please inform to me How to create that? Thanks Expert, please give me advice

Connecting an VM Broker to an offline endpoint

Hello everyone, Do excuse me for my rather lack of experience. I was wondering if there was any way for me to connect a VM broker that acts as a proxy for it to allow an offline endpoint to be connected to the internet? I appreciate any advice given for this. Many thanks in advance.

Resolved! Uninstall vs Using Agent Cleaner

When an IT admin uninstalls Cortex XDR from an endpoint does it remove that endpoint from the XDR Console?When they use the Agent Cleaner to remove XDR from an endpoint does it remove that endpoint from the XDR Console?We are running into duplicate endpoints when Admins install new versions manually: Just trying to better understand what is caus...

pdysart by • L1 Bithead
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Analytics engine time to establish baseline

Hi all, I have a question about the analytics engine - how long does it take for it to establish a baseline?I had it enabled yesterday and it started to give out alerts during the night, in the span of several hours. seems like a rather short time to establish baselines, even based on data from only the agents installed on the endpoints.

Resolved! Non-persistent VDI shows up as Golden Image instead of VDI

HiWe have a non persistent VDI environment. We installed the Cortex Agent (7.4.2.35695) on the Golden Image according to the guide: https://docs.paloaltonetworks.com/cortex/cortex-xdr/7-2/cortex-xdr-agent-admin/cortex-xdr-agent-for-windows/cortex-agent-for-virtual-environments-and-desktops.htmlIf we then create new VDIs based on this image with ...

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