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08-24-2026 07:52 AM
Hello,
Currently in our xdr tenant, many issues have been getting automatically closed by legacy automation rules, rules migrated from XDR v3.x to v5,x. The problem is that these rules have conditions such as, category=Malware and detection method = XDR Agent whichr esults in legitimate security incidents being closed without analyst review.
Is there any way to disable them or replace them by using using auomation rules and/or playbooks?
Thanks for your help
10-16-2026 06:37 AM
After some time TAC replied:
a. Left-click the rule row once to select it.
b. Press the SPACEBAR on your keyboard to highlight the row.
c. Right-click the highlighted row; the full menu with "Disable" and "Delete" will appear.
Select "Disable" or "Delete". Please note that once a legacy rule is disabled, it cannot be re-enabled.
Hope it works for you
08-24-2026 02:23 PM
Hello @omonroy502642 ,
Greetings for the day.
You can disable legacy automation rules and replace them with new Automation Rules and Playbooks.
If you feel this has answered your query, please let us know by clicking like and on "mark this as a Solution".
Thanks & Regards,
S. Subashkar Sekar
10-16-2026 06:17 AM
@susekar This menu does not exist. I created a support case and they are saying the same thing you say here. I have been looking for hours on how to disable XDR Automation (Legacy automation rules) and there is no apparent way to accomplish this. The only drop down option is "copy entire row" and I am an Account Admin.
10-16-2026 06:22 AM
Did you figure out how to disable the legacy automation rules?
10-16-2026 06:37 AM
After some time TAC replied:
a. Left-click the rule row once to select it.
b. Press the SPACEBAR on your keyboard to highlight the row.
c. Right-click the highlighted row; the full menu with "Disable" and "Delete" will appear.
Select "Disable" or "Delete". Please note that once a legacy rule is disabled, it cannot be re-enabled.
Hope it works for you
10-16-2026 06:42 AM
YOU'RE MY BOY MONROY!
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