Cortex XDR | Azure AD Single Sign On Unauthorized. Error 4011

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Cortex XDR | Azure AD Single Sign On Unauthorized. Error 4011

L0 Member

Hello all,

 

I am trying to setup SSO on my XDR tenant but I am getting the following message when login in
Unauthorized. Error 4011

In the console, the status is 401 Unauthorized

atayar_6-1687362113867.png

 

I followed this video https://www.youtube.com/watch?v=nwF3hY3wgc0

 

The test user I created for this purpose should have the right access and in the right group, I don't think I'm missing anything from the video thus I am a bit lost.

 

atayar_0-1687361553703.png

atayar_5-1687361819856.png

 

atayar_1-1687361632598.png

atayar_3-1687361762026.png

 

 

atayar_2-1687361683180.png

Simple note: Those are not prod tenants, there is no fancy rules outside some conditional access but even I am disabling those it does not change

 

I am not refusing any tips to help me out, thank you!

 

2 REPLIES 2

L4 Transporter

Hello @atayar 

 

Please refer to below article. It is regarding same error 4011 that you are getting. Try the troubleshooting steps.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000kFpHCAU

 

If above solution do not work for you please open a support case.

Hello,

 

Approved domain is not enabled. I will therefore open a ticket to the support, thank you anyway!

 

Kr

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