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06-21-2023 08:43 AM
Hello all,
I am trying to setup SSO on my XDR tenant but I am getting the following message when login in
Unauthorized. Error 4011
In the console, the status is 401 Unauthorized
I followed this video https://www.youtube.com/watch?v=nwF3hY3wgc0
The test user I created for this purpose should have the right access and in the right group, I don't think I'm missing anything from the video thus I am a bit lost.
Simple note: Those are not prod tenants, there is no fancy rules outside some conditional access but even I am disabling those it does not change
I am not refusing any tips to help me out, thank you!
06-22-2023 09:25 AM
Hello @atayar
Please refer to below article. It is regarding same error 4011 that you are getting. Try the troubleshooting steps.
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000kFpHCAU
If above solution do not work for you please open a support case.
06-23-2023 02:46 AM
Hello,
Approved domain is not enabled. I will therefore open a ticket to the support, thank you anyway!
Kr
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