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08-12-2021 04:12 AM
In some of user cortex XDR agent blocking the Xcode simulator-trampoline program. Its detect as malware and Suspicious executable detected. when we show alert after some time wildfire score display Benign and low confidence so is it safe to allow that file in environment ? I have click on that file and check value in virus total portal but item is not found on virus total.
08-13-2021 01:26 PM
The rule of thumb is to check with the business and IT operations if it is a sanctioned application. If it's allowed and you need to create an exception, there are multiple options based on the rate at which the process hash changes. An option is to add the hash to allow list - https://docs.paloaltonetworks.com/cortex/cortex-xdr/cortex-xdr-pro-admin/investigation-and-response/...
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