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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
About Cortex XDR Discussions

Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.

Please note: All postings in LIVEcommunity are visible to other users; please keep your network secure by refraining from posting live IP address’s or domain names here. Contact your Customer Success team for network-specific questions.

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Welcome to the Cortex XDR Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by • Community Team Member
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Resolved! Cortex XDR/Data Lake

Hello. I can not see any logs in my Cortex Data Lake. Also when i go to Explorer app in Hub it is empty. Firewall Logs is also seem empty( I forward logs to Data Lake with Broker VM from Fortigate). Can anybody explain me this situation? NOTE: I have Cortex XDR Pro per Endpoint and Cortex XDR Pro per TB licenses. Thanks!

Resolved! Cortex XDR whitelisting

Hi, We have been asked to whitelist a specified folder in order to disable any kind of real-time checks and analysis made by Cortex XDR. So, we added the aforementioned folder in the allow lists of "Portable Executable and DLL Examination" and "Behavioral Threat Protection" sections in "Malware profile" configuration.With this kind of configurat...

MCereda by • L0 Member
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  • 3 replies
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Resolved! wf_vericts json file verdict values?

Exported wf_verdicts.db from an endpoint to validate local verdicts. Is there any reference for return codes and their meanings? example:"value": {"verdict": 3,"lruData": {"lastUsed": "1613061210","index": "65945"

JoeDay by • L0 Member
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  • 3 replies
  • 0 Likes

Cortex install fails on the Machines with Traps

the Cortex install fails on the systems which already has Traps (previous EPP) I have tried this command (below) which was recommended by Palo Alto, was working previously for few systems, but isn't the same nowmsiexec /i \\fps01\Users\rinesh.nanu.2\Cortex\Cortex_x64.msi CLEAN_AGGRESIVLY=1 /L*v \\fps01\Users\rinesh.nanu.2\Cortex\exc02\log.txt

Resolved! Default Landing Page & Incidents Filter

Is there a way to set the system (with cookies enabled, or not) to default to the Incidents Page when first loading? IOW instead of going to the default dashboard have it load the Investigations/Incidents section as default. Also, when going to to the Incidents page, can you set a default filter to load without having to select one? Right now yo...

News about CPATR-10685? This bug is disrupting production

Hello Everyone, Does anyone know where I find more information about this bug: CPATR-10685? We reported an issue where if the malware scan is running a dll cannot be loaded twice because Cortex XDR will block it and were given this bug number, but I cannot find it anywhere in the known or addressed issues. The fact that a dll is only allowed to ...

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YAlhazmi by • L1 Bithead
  • 3859 Views
  • 3 replies
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Cortex XDR - False positive - Cloud2Model Manager 1.005

hi,Some of the users of Cloud2Model are resporting that Cortex XDR is blocking the installer "Cloud2Model Manager 1.005 x64 setup.exe" with this Cortex XDR code: c0400055. This is a legitimate application and the installer is signed with a EV code certificate. You can check the instaler here:https://download.cloud2model.com/managerPlease check t...

eproca by • L1 Bithead
  • 16189 Views
  • 11 replies
  • 0 Likes

Resolved! XDR agent is showing high memory consumption

Hello, We installed the agent on different devices. But we have noted that there are high levels of memory. In some devices, we see 180 MB. But in other, the memory is above 300 MB (especially VDI). Is this a normal situation? Or are there specific configurations that we need to change to improve this? We have reviewed the documentation and ther...

iscott by • L2 Linker
  • 13301 Views
  • 2 replies
  • 0 Likes

Pro Per TB License Not Used for 14+ days

Hello LIVEcommunity received the following email from Cortex Customer Success <noreply@paloaltonetworks.com>, but I am a contact on several different customers/tenants of Cortex. How does one know which customer this is for? May I suggest that a Tenant ID or some ID be included on these, somewhere in the message?

Filtering by Endpoint groups

I am trying to write an XQL query that will only focus on the endpoints that I have defined in my endpoint groups and not all endpoints in the xdr_data dataset. How can I filter the xdr_data dataset by endpoint groups?

tfoley by • L0 Member
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  • 1 replies
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admin applied agent tags

I have a few XDR deployments I manage and one this I miss is the ability to tag objects like I can on firewalls. This would be useful for a number of tasks from:- filtering views/dashboards/reports- adding agents to dynamic agent groups- assigning policies to agents Often hardware or OS level details are not variable enough to filter and having ...

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