Cortex XDR device control exceptions

[Daniel_Itenberg]

Hi all,

Iv'e a question about device control exceptions:

How do I exclude specific phones? Do I enter the manufacturer and then the phones serial number? 

[malalade · Accepted solution]

For specific phones, you can broadly define the "Vendor/Manufacture e.g. Apple" and optionally, further restrict it by specifying the serial. 

There is also flexibility with device exception. From Endpoint > Policy Management > Extensions > Specific Profile (Device Exceptions) or Global (Device Permanent/Temporary) Exceptions

For common phone types: Class(mostly, Windows Portable Devices), Vendor/Manufacturer (e.g. Apple), Product(e.g. iPhone), Serial (Optional)