09-20-2024 03:50 AM
Hi,
Is it possible to set up the SLA like on XSIAM? The MTTR widget is now showing unrealistic results of respond time. Thanks
09-20-2024 07:17 AM
There is no SLA feature in XDR like in our other platforms. The way to go is integrate XDR with XSIAM or XSOAR.
You could be able to create some dashboards or custom reports that can help you to have a view or a notification for the unattended incidents/alerts in X period of time, but of course this is a workaround.
If this post answers your question, please mark it as the solution.
09-20-2024 07:17 AM
There is no SLA feature in XDR like in our other platforms. The way to go is integrate XDR with XSIAM or XSOAR.
You could be able to create some dashboards or custom reports that can help you to have a view or a notification for the unattended incidents/alerts in X period of time, but of course this is a workaround.
If this post answers your question, please mark it as the solution.
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