Cortex XDR Partially protected endpoints

[arjun_weeknd]

Hi ,
Some of the mac devices operational status is "partially protected" & we are getting the below error 

Xdr Data Collection Not Running Or Not Sent

Agent is not running due to disk space

How to resolve this issue?

[aspatil]

Hello @arjun_weeknd ,

Thank you for writing to live community.

You can use below query as a sample and modify it as per your requirement:

The given error  could be the network error, so if agent failed to upload EDR data and it can cause a full of the EDR data usage.'

Again not sure. I would suggest to open a TAC case to get the proper assistance.

Hope this helps!

Please mark the response as "Accept as Solution" if it answers your query.