Cortex XDR Windows 11 ARM64 Support?

[pdysart]

Is there a plan or timeline for XDR being supported on Windows 11 with ARM64?

I have a customer getting the error message "this version of Cortex XDR can be installed only on x64 architecture systems, please use the appropriate installation package."

[mavega · Accepted solution]

Hi,

Thanks for reaching out LC.

As of now, there is no specific date for Windows 11 ARM OS support, this is still under development.

Please mark as solved if this resolved your inquiry.

[HCSammyChou]

Hi,

Is there currently an installation package for Windows ARM architecture? Our customer encountered the error message 'This version of Cortex XDR can be installed only on x64 architecture systems, please use the appropriate installation package' when trying to install the latest version of the Windows agent.

[badamsredeye]

Microsoft's XDR stack runs swimmingly on ARM.  

[Blake_Volk]

This is what we have had to do as well on our ARM devices in testing. 

[vparadis]

Could you explain how you did it?

[RohdeAdmin]

Hello,

there are some infos for an existing for a beta version 

is it possible to test it ?

thanks

[vparadis]

I have 4 new surfaces with ARM64 system and I can't do anything to install cortex, do we have any date?

[L.Albanese]

Hi, accepted solution sound like a fail. when will the arm package be available for the growing number of windows 11 that are being sold on this platform?
Other vendor still have package for this arch.

i'm available also as a beta tester. thank you

[JackSenesap]

Any update on this? Need this as well.

[Deepakkk]

Hello Team,

 Windows 11 ARM device - MS surface - Cortex XDR none of the versions are working. Any kind of workaround involved here?

[JDURC]

Hello Team,

We are experiencing issues with Cortex XDR on a Windows 11 ARM-based Microsoft Surface device — none of the available versions are functioning. Could you please advise if there are any workarounds or recommended solutions for this scenario?

Thank you,

[vparadis]

We have been waiting for a solution for months and they haven't told us anything. We don't even know if they are working on it.

[eluis]

Hi @pdysart 

I was reading LC messages and by chance Ive just seen yours. 

I wonder this win11 for arm64 is running on a raspberry pi ? orange pi ?? or did you manage to install win11 in a MAC  hardware with ARM architecture ? 

I dont know if you know this document on XDR compatibility, pasting it just in case:

https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Compatibility-Matrix/Where-can-I-in...

Can you try the latest XDR agent version 8.9 and let us know the outcome ? 

If you feel this has answered your query, please let us know by clicking like and on "mark this as a Solution". 

Thank you.

KR,

Luis