my customer has a service that requires to be excluded from Cortex XDR agent activities. he gave me some processes and file extensions and paths. where can I do this on Cortex console?
You will do this at the profile level. Go to Endpoints > Policy Management and select the Profiles option. From there, select the malware profile and add the exceptions as whitelist entries.
For the exploit side, go to Endpoints > Policy Management > Global Exceptions and enter the process information there. You can then select the Exploit Prevention Modules that you wish to disable.
I am seeing high memory usage on a database server with XDR being the offender. I need to exclude all scanning/ monitoring from the directories where my data and log files live on that drive. Please provide the detail of what and how to accomplish that task.
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