05-22-2023 09:25 AM
I've been trying to configure Cortex XDR version 8.0.1.33809 to be deployed when configuring a laptop with autopilot. I downloaded the agent directly from Cortex XDR, configured it with the intune app creator to convert from an .msi file to a .intunewin file and uploaded and configured the app in Intune.
When the computer is being setup, Cortex XDR fails to install and kicks back the error,
<![LOG[[Win32App][EspManager] Updating ESP tracked install status from InProgress to Error for application 42379392-c0f8-4532-a3a2-39fb648b1531 with name: Cortex XDR.]LOG]!><time="13:33:17.4268852" date="5-19-2023" component="IntuneManagementExtension" context="" type="1" thread="5" file="">
Not sure if this was more on the Intune side or Cortex side but I figured I'd ask in case anyone else came across this issue.
05-22-2023 12:34 PM
Hi @cyberjake22 ,
I understand you've having issues trying to deploy Cortex XDR with intune and autopilot.
I've done a little bit a of research and haven't found anything that would indicate would your specific issue may be. As such I'd recommend submitting a support case as they'll be able to look at your logs and help you come to a resolution. You can submit a support case here.
I hope you find this information helpful! Have a great day.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
