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Excel not working with cortex

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Excel not working with cortex

Seth_Sakshi
L1 Bithead

‎01-17-2023 03:23 AM

Hello,

 

We are facing issue while working with excel files when cortex is enabled, when we disable the protection excel start working properly, but when we again enable it, excel takes long time to open or close the file.

Sakshi_Seth_0-1673954463410.png

 

 

Kindly suggest.

 

Thanks, 

Sakshi

 

1 person had this problem.
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afurze
L4 Transporter

‎01-18-2023 06:41 AM

Hello Sakshi_Seth,

 

For this issue, please open a TAC case as it will require detailed examination of agent logs and troubleshooting work.

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