- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
03-13-2023 03:24 AM
Is it possible to group alerts which are not part of incident ?
Regards,
Shashank
03-13-2023 07:08 AM
Hi Shashanksinha,
Grouping alerts that are not part of an Incident is not supported at this time. You can move alerts between incidents, or create a new incident from an alert that is already part of an incident.
Thanks,
Ben
03-13-2023 08:51 AM
Can you be specific on the question? Typically anything medium, high and some low severity are part of an incident already.
When you open an incident, you can right click an alert (except insight) --> manage alert --> select move alert from incident --> then you have the option to "Move to Existing Incident" or "Create New Incident"
Reference on Incident:
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!