Impact on licences expiration #Cortex XDR

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Impact on licences expiration #Cortex XDR

L0 Member

Hello

My Cortex XDR licences expire in a few weeks

I can't find the exact impact, I suppose that the new malware signature won't be updated but :

- Will I be able to handle to connect to the console, to handle the agent

- Will the agent still work?

 

Cortex XDR

 

Thanks !

1 accepted solution

Accepted Solutions

L3 Networker

Dear @Cyril-Menigoz , 

 

Hope you are doing well and thank you for reaching out to the Live Community. From the above query I believe you would like to understand as what happens to the Cortex XDR console after license expiration. 

Please note that after your Cortex XDR license expires, Cortex XDR allows access to your tenant for an additional grace period of 48 hours. After the 48-hour grace period, Cortex XDR disables access to the Cortex XDR app until you renew the license.

More information can be found here in the documentation linked below, thank you: 

 

https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Pro-Administrator-Guide/License-Exp...

 

If you feel this has answered your query, please let us know by clicking on "mark this as a Solution". Thank you.

View solution in original post

1 REPLY 1

L3 Networker

Dear @Cyril-Menigoz , 

 

Hope you are doing well and thank you for reaching out to the Live Community. From the above query I believe you would like to understand as what happens to the Cortex XDR console after license expiration. 

Please note that after your Cortex XDR license expires, Cortex XDR allows access to your tenant for an additional grace period of 48 hours. After the 48-hour grace period, Cortex XDR disables access to the Cortex XDR app until you renew the license.

More information can be found here in the documentation linked below, thank you: 

 

https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Pro-Administrator-Guide/License-Exp...

 

If you feel this has answered your query, please let us know by clicking on "mark this as a Solution". Thank you.

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