Looking for documentation on all processes used by the Cortex XDR agent

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Looking for documentation on all processes used by the Cortex XDR agent

L0 Member

Hi, 

 

I have been searching for a list of all potential processes used by the Cortex XDR agent but have been unable to find this in the KB:s / Administration guide. 
Does anyone know where this can be found? 

We need this due to onboarding customers to Cortex XDR and they want to exclude the Cortex processes from their current security products as preparation. 

 

Kind regards,
Karl Premberg 

1 accepted solution

Accepted Solutions

L5 Sessionator

Hi 

Thank you for reaching out to the Live Community. Please allow me to address your questions.

 

You can refer to one mentioned in our Troubleshooting Resources:

https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/7.9/Cortex-XDR-Agent-Administrator-Guide/Troub...

Processes:

  • C:\Program Files\Palo Alto Networks\Traps\CyveraConsole.exe

  • C:\Program Files\Palo Alto Networks\Traps\tlaworker.exe (background process that is always running)

  • C:\Program Files\Palo Alto Networks\Traps\cytray.exe (background process that is always running)

  • C:\Program Files\Palo Alto Networks\Traps\cytool.exe

  • C:\Program Files\Palo Alto Networks\Traps\cydump.exe

  • C:\Program Files\Palo Alto Networks\Traps\cyreport.exe

  • C:\Program Files\Palo Alto Networks\Traps\cyrprtui.exe

  • C:\Program Files (x86)\Palo Alto Networks\Traps\cyreport.exe

  • C:\Program Files (x86)\Palo Alto Networks\Traps\cyrprtui.exe


    Please mark the response as "Accept as Solution" if it answers your query.

 

Ashutosh Patil

View solution in original post

3 REPLIES 3

L5 Sessionator

Hi 

Thank you for reaching out to the Live Community. Please allow me to address your questions.

 

You can refer to one mentioned in our Troubleshooting Resources:

https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/7.9/Cortex-XDR-Agent-Administrator-Guide/Troub...

Processes:

  • C:\Program Files\Palo Alto Networks\Traps\CyveraConsole.exe

  • C:\Program Files\Palo Alto Networks\Traps\tlaworker.exe (background process that is always running)

  • C:\Program Files\Palo Alto Networks\Traps\cytray.exe (background process that is always running)

  • C:\Program Files\Palo Alto Networks\Traps\cytool.exe

  • C:\Program Files\Palo Alto Networks\Traps\cydump.exe

  • C:\Program Files\Palo Alto Networks\Traps\cyreport.exe

  • C:\Program Files\Palo Alto Networks\Traps\cyrprtui.exe

  • C:\Program Files (x86)\Palo Alto Networks\Traps\cyreport.exe

  • C:\Program Files (x86)\Palo Alto Networks\Traps\cyrprtui.exe


    Please mark the response as "Accept as Solution" if it answers your query.

 

Ashutosh Patil

L0 Member

Hello Aspatil, 

 

Thanks for this, just what I was after! 

Happy to help!!

Ashutosh Patil
  • 1 accepted solution
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  • 3 replies
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