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01-23-2023 09:13 PM
We're currently receiving email notifications when an agent version goes EOL, however we don't seem to be notified when a new Cortex XDR agent is released and available for creating installation packages. I also can't seem to find a link or method to subscribing to these event via email. Anyone have a link to where to sign up on method of enabling?
01-24-2023 10:24 AM - edited 01-24-2023 10:28 AM
Hi @cskoien,
Thank you for writing to Live Community.
When you go into your CSP account, head over to the bottom of the page and click Email Prefrences (1st screenshot).
Please make sure you subscribe to both Traps Content Update Emails, as well as Trap Software Update Emails (as seen in the 2nd attached screenshot).
The email should include information about new agent releases (3rd screenshot).
Hope this helps!
01-24-2023 10:24 AM - edited 01-24-2023 10:28 AM
Hi @cskoien,
Thank you for writing to Live Community.
When you go into your CSP account, head over to the bottom of the page and click Email Prefrences (1st screenshot).
Please make sure you subscribe to both Traps Content Update Emails, as well as Trap Software Update Emails (as seen in the 2nd attached screenshot).
The email should include information about new agent releases (3rd screenshot).
Hope this helps!
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