Regarding agent upgradation.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Regarding agent upgradation.

L3 Networker


There are few workstations and servers that are still running on 7.5 and we cannot upgrade them to the latest version as the package is unavailable and saying removed by Palo Alto Networks. 
Can anyone  please suggest  how we can upgrade those systems to the latest agent version.

16 REPLIES 16

Hi @Shashanksinha ,

 

Not sure what is implied from  your query on impact. Agent upgrade is the same like you upgrade any software package which comes with some additional capabilities and features. This is highly subject to testing and validation.

 

However, to answer your first part of the question, if the agent is corrupted, you can reach out to support team and they can give you cleaner to remove the corrupted agent. You can reinstall the agent with latest agent package.

 

Hope this helps!

 

Hello @neelrohit,

Thanks for the response .

I wanted to get clarity is there any impact on operation while agent upgradation is taking place? 

 

  • 3425 Views
  • 16 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!