03-20-2023 09:04 AM
Where can I find agent agent upgrade rollback plan for failed upgrades in cortex XDR?
03-20-2023 10:10 AM
Hi @Shashanksinha ,
Thank you for writing to live community!
Starting XDR agent 7.8 and above, Cortex XDR agent has a vestigial process known as XDR Health Helper. This process is responsible for checking the upgrade health and the agent health after agent upgrade. After the reboot on the endpoint, the agent health helper checks the upgrade status and performs checks for the same. If the agent health is found to have instability on the upgrade process, the agent would roll back to the previous agent version.
Hope this helps!
Please mark the response as "Accept as Solution" if it answers your query!
Regards,
Neel Rohit
02-09-2024 09:47 AM
@neelrohit What if you manually need to rollback to an older version without having to uninstall the current agent?
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
