03-20-2023 09:04 AM
Where can I find agent agent upgrade rollback plan for failed upgrades in cortex XDR?
03-20-2023 10:10 AM
Hi @Shashanksinha ,
Thank you for writing to live community!
Starting XDR agent 7.8 and above, Cortex XDR agent has a vestigial process known as XDR Health Helper. This process is responsible for checking the upgrade health and the agent health after agent upgrade. After the reboot on the endpoint, the agent health helper checks the upgrade status and performs checks for the same. If the agent health is found to have instability on the upgrade process, the agent would roll back to the previous agent version.
Hope this helps!
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