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04-20-2023 08:04 AM
Hi All,
We have setup SAML SSO but receiving an 'Unauthorized.Error 4014' error.
The following configuration was made:
IDP provider:
Cortex XDR SSO configuration:
Unfortunately we receive the below error:
Would anyone know whats occuring here please.
Many thanks
Amit
04-20-2023 12:37 PM
Hi @AmitYadav_Geo,
Thanks for reaching out through LIVEcommunity!
The error you've provided "Unauthorized.Error 4014" is indicative of a configuration error in the mapping. Please see below for example schemas and ensure that yours match.
Email: http://schemas.xmlsoap.org/ws/2005/05/identity/claims/emailaddress
Group Membership: http://schemas.microsoft.com/ws/2008/06/identity/claims/groups
First Name: http://schemas.xmlsoap.org/ws/2005/05/identity/claims/givenname
Last Name: http://schemas.xmlsoap.org/ws/2005/05/identity/claims/surname
I'll also add that if this is a critical issue please create case with our support engineers. They'll be able to provide you guidance as you work through this issue.
I hope this information helps and have a great day!
04-25-2023 06:57 AM
Hi Anlynch,
The links you posted are broken:
Also in the guidance of Cortex XDR support engineer, I have set the attributes to his advice:
"Please bear in mind that in SSO Mapping you need to use the following values:"
email=email
firstname=firstName
group_name: groupName
lastname = lastName
Therfore I added the group attribute.
Unfortunately still getting the '4014' error 😞 😞
Any ideas please?
Many thanks
Amit
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