Tray icon is missing after upgrade


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Tray icon is missing after upgrade

Hi Team,

After upgrading agent to version, tray icon seems like missing.and need run cyveraconsole manually from installed directory. Has anyone faced this issue?



L4 Transporter

Hi @Marsooq-Akkaradathil -


I have not seen this issue.  To troubleshoot, have you tried modifying your agent profile to hide the agent icon.  Then, after checking in, modify the profile to show the icon again followed by one more check-in.  I'm just curious if this is a profile issue or agent issue. 

David Falcon 
Solutions Architect, Cortex
Palo Alto Networks® 
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