11-10-2020 02:25 AM
Hi Community,
I am unable to upgrade the Traps agent from v5.0.x to 7.2 using the rule from XDR console. I have upgraded from 6.0. Not sure whether my antivirus is blocking it.
I can see the version is showing as upgraded in the console for a while then again it goes back to older and the end machine never get upgraded. I can see install fail in TrapsUpgrade.log in the end machine.
Is upgrading from 5.0.x to 7.2 is possible via action rule?.
Thanks!
11-19-2020 07:30 PM
Hi @Abdul_Razaq -
Do you see any specific messages in Response > Action Center > All Actions pertaining to the upgrade attempt?
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