URL Exception

[Sahil_Arora]

Hi Team,

Does Cortex XDR support URL filtering. We have a request to whitelist a URL on XDR in order for user to be able to access it. 

Wondering if this is even possible by XDR or should be taken care at proxy level.

Thanks

[bbarmanroy]

Hi @Sahil_Arora  Can you explain how you determined that XDR was blocking a URL? Would you be able to share some screenshots to demonstrate the scenario you're experiencing?
Of course, as you mentioned, the URL must be in the allow list for all intermediaries (e.g., proxy, firewall) before the request reaches the internet. 

[Sahil_Arora]

Hi @bbarmanroy 

So to add URL exception, we will have to do it on Panorama?

[bbarmanroy]

Hi @Sahil_Arora Yes you can do it through Panorama if the PANW firewalls are blocking it. If it is a benign site, you can also request for URL re-categorization if the firewalls are blocking based on specific categories.

[Sahil_Arora]

Any PA doc you can refer me to on how to add it to URL whitelisting on panorama?

[afurze]

Sahil_arora,

While this article was written specifically for PAN-OS 9.0, the process is very much the same for later versions as well, https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000HCtYCAW&lang=en_US%E2%80%A...