Assign incident to new owner

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Assign incident to new owner

L0 Member

I want to assign incident to new owner in xsoar , how to reassign tasks(pending as well as completed) automatically to the new owner

1 accepted solution

Accepted Solutions

L1 Bithead

Hi @RahulVats - 

 

To accomplish this, you could use an Incident Field Trigger Script assigned to the incident's Owner field. Your assigned script could then use the taskAssign automation to update tasks as needed.

View solution in original post

1 REPLY 1

L1 Bithead

Hi @RahulVats - 

 

To accomplish this, you could use an Incident Field Trigger Script assigned to the incident's Owner field. Your assigned script could then use the taskAssign automation to update tasks as needed.

  • 1 accepted solution
  • 850 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!