Enhanced Security Measures in Place:   To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.

Bot XSOAR in Slack > bad performance

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Bot XSOAR in Slack > bad performance

L1 Bithead

 

Hi everyone! I have a question about the XSOAR Bot in Slack. If you send anything to the bot, it responds with a message like this:

 

 

I'm sorry, I did not understand. I can understand the following commands: - list incidents [page x] - list my incidents [page x] - list my tasks - list closed incidents - new incident [details] - mirror incident-id

The problem is that sometimes when you send a message, like a "." or anything else, it doesn't respond. However, the bot does work because I still receive messages from XSOAR. Do you know if this issue is related to the Slack integration or if it’s a problem with the XSOAR server? 

1 REPLY 1

L1 Bithead
  • 173 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!