04-10-2023 01:41 PM
I followed the steps here to change the GUI certs to new self-signed certificates, but the service doesn't come back up.
I found below error in server tail.
error Could not load scheduled jobs [error 'database not open'] (source: /builds/GOPATH/src/gitlab.xdr.pan.local/xdr/xsoar/server/services/queue.go:1153)
warning Failed to load engines for upgrade [error 'database not open'] (source: /builds/GOPATH/src/gitlab.xdr.pan.local/xdr/xsoar/server/services/engine.go:353)
Can anyone let me know the way to troubleshoot database issue.
04-10-2023 09:34 PM
Hi @amados, Might be a permission issue, ensure that the pem and cert files are owned by the demisto user.
If the issue persists, I would recommend raising a support case.
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