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Cortex XSOAR Discussions
Cortex XSOAR enables SOC analysts to manage alerts across all sources, standardize processes with playbooks, take action on threat intel, and automate response for any security use case.
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Cortex XSOAR Discussions
Cortex XSOAR enables SOC analysts to manage alerts across all sources, standardize processes with playbooks, take action on threat intel, and automate response for any security use case.
About Cortex XSOAR Discussions
Cortex XSOAR enables SOC analysts to manage alerts across all sources, standardize processes with playbooks, take action on threat intel, and automate response for any security use case.

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Resolved! Custom Fields not showing in context data

Hi all, I have two custom fields. Initially, these fields were added to the context data even if they are empty. Now, they don't get added at all. This code used to work demisto.incident()['customFields']['fieldhere'] to grab the custom fields, but now it returns a KeyError error. Any advice?

Resolved! Create incident with Script

Hi all, I am creating an incident with script as following: uri = f'/incident' body = { "name": incident_name, "type": incident_type, "createInvestigation": True, #"rawJSON": json.dumps({'hello': 'test'}) } return execute_command('demisto-api-post', {'uri': uri, 'body': body}, fail_on_error=False) ...

Resolved! Issue while usin 'JQ' Transformer

Hello,I would like to use 'jq' Transformer as designed in a custom "Mapper", but it constantly says to me that error message, whatever I am testing :===> "Result: Failed to execute jq. Error: the JSON object must be str, bytes or bytearray, not dict"Event though I tried barely everything in order to be able to test it, as you would be able to...

Chronicle Errors for a while now -

!gcb-list-detections alert_state="ALERTING" page_size="100" detection_for_all_versions="False" list_basis="CREATED_TIME" start_time="2023-07-17T14:52:46.000Z" end_time="2023-07-17T14:57:46.894Z" retry-count="2" retry-interval="30" is returning "Failed to execute gcb-list-detections command. Error: list index out of range" for a week now, was wor...

NickyR by • L1 Bithead
  • 1526 Views
  • 1 replies
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Integration of "Malware Investigation And Response" Playbook

I am writing to request support for migrating from the old playbook (Endpoint Malware Investigation - Generic) to the new playbook (Malware Investigation & Response Incident handler) and I have only the Standard Success support.Additionally, I would like to inquire if it is possible to get support from the live community to assist with the i...

Resolved! SearchIncidentsV2 not returning results

Hi, I am using SearchIncidentsV2 automation to loop through 2 IP addresses previously saved to IP incident key, to see if these IPs are showing in FireEye NX alerts. When I try to loop I receive empty foundIncidents key: When I hardcode the IP addresses everything works as it should. What I am missing?Cortex XSOAR

MMagdic_0-1689670794647.png
MMagdic by • L2 Linker
  • 4223 Views
  • 8 replies
  • 0 Likes

Resolved! Elasticsearch integration events return limit

Hello everyone! I am currently using the Elasticsearch integrations to retrieve events related to an incident or events for a specific report and generally have no issues with that. However, sometimes some "reports" have queries that retrieve +10k events. Looking at the Elasticsearch integration, I can see that the maximum event count limit ...

Is it normal for the main account to hang when syncing 30 tenants at a time

Hi everyone, This issue started to happen recently, I am not running anything on the main server and I didn't have any issues on that account so far . Syncing all the account however hangs the main server. I am considering either adding more resources or syncing only a few tenant at a time to not burden the main account.

Issues after upgrading XSOAR

Hello wonderful people, I just upgraded XSOAR from version 6.9 to version 6.11 in a live environment. The upgrade was successful but "I got failed to migrate podman containers" after the upgrade. Also after all, whenever I try to pull data from my instances, I keep getting the below error: Script failed to run: "docker images demisto/pyt...

Resolved! Delete Indicators Command

1) Is there a way to delete a batch of indicators with a single command, let's say all IP addresses imported with Feed XXX? 2) When I change Domain indicator expire time (Indicator Type) from 14 days to 1 hour, after expiration time indicators are still shown as active?!? Cortex XSOAR

MMagdic by • L2 Linker
  • 6665 Views
  • 7 replies
  • 0 Likes

Resolved! I can't close the incident with Pre-processing Script

Hi all, In the incoming incident for CarbonBlack I use some conditions. If it matches these conditions i want to close the incident in CarbonBlack and XSOAR. (I use pre-processing script)If i want to close in CarbonBlack and drop in XSOAR, i use demisto.results("False") but i don't want it. I want to close in both(XSOAR and CarbonBlack). How ...

Cannot start demisto service after changing certificates.

Hello folks, I followed the steps here to change the GUI certs to new self-signed certificates, but the service doesn't come back up. I found below error in server tail. error Could not load scheduled jobs [error 'database not open'] (source: /builds/GOPATH/src/gitlab.xdr.pan.local/xdr/xsoar/server/services/queue.go:1153) warning Failed t...

amados by • L0 Member
  • 2949 Views
  • 2 replies
  • 0 Likes

Resolved! Generate Investigation Summary Report

Hi I have used the automation Generate Investigation Summary Report to generate a report of particular incident. But I am not getting full content in the report that is being generated. In war room I can see details but in the generated report information is missing.Like I have added a task to check IP reputation, but in the report nothing is th...

Himangi by • L2 Linker
  • 2174 Views
  • 1 replies
  • 0 Likes
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