Blueliv API integration error

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Blueliv API integration error

L0 Member

We are testing XSOAR and integrations. We have some problems when we try to fetch incidents in BlueLiv integration. 


This is the complete error:

Error: Script failed to run: 
Error: [Traceback (most recent call last):
   File "<string>", line 502, in <module>
   File "<string>", line 466, in main
   File "<string>", line 308, in fetch_incidents
   File "<string>", line 287, in get_resources_fetch
   File "<string>", line 45, in resource_select
   File "<string>", line 9390, in _http_request
   File "<string>", line 9481, in client_error_handler
 DemistoException: Error in API call [400] - Bad Request
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" ""><html xmlns=""><head><title>Payara Server  5.201 #badassfish - Error report</title><style type="text/css"><!--H1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}A {color : black;}HR {color : #525D76;}--></style> </head><body><h1>HTTP Status 400 - Bad Request</h1><hr/><p><b>type</b> Status report</p><p><b>message</b>Bad Request</p><p><b>description</b>The request sent by the client was syntactically incorrect.</p><hr/><h3>Payara Server  5.201 #badassfish</h3></body></html>
] (2604) (2603)


We add the line commented in this post but still the error is displayed. 


Do you have any idea how to proceed? 





L3 Networker

It looks like there have been a couple updates to the Blueliv integration since you encountered this error. I just wanted to check and see if you were still encountering the error or if it has been resolved. Thanks!

Hi, it still throwing the same error. We chose to integrate this tool using another solution. 

  • 2 replies
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