Blueliv integration error

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Blueliv integration error

L1 Bithead



we are testing XSOAR capacities. For testing purposes, we are creating an integration with our intel solution, Blueliv:


When fetching it returns an error. From the mapping editor we get this:

>The request sent by the client was syntactically incorrect

We think that is something related with the date, the field "first_fetch_time". We fill in it using the format as in the help.

Do you have any experience using this integration? How do we fill in the field?





Accepted Solutions

L1 Bithead

OK, sorry, not date related issue.


In line 297, this line:


search_offset = demisto.getLastRun().get('offset', 0)


should be:


search_offset = demisto.getLastRun().get('offset', 1)


In order to not get an error from Blueliv API.


How can I send this issue to be fixed?

View solution in original post


L2 Linker

Screen Shot 2022-04-12 at 4.52.59 PM.png

Be sure that the First fetch time is formatted in yyyy-mm-dd or yyyy-mm-ddThh:mm:ss. see my attached screenshot

L1 Bithead

Thanks for your response.


I have tried with "2022-04-01T00:00:00" and "2022-04-01".


The test button returns OK, and from any playbook I can execute commands, so I think that the rest of the parameters are OK.

L2 Linker

where are you seeing this error? 

L1 Bithead

Here for example:



and from the mapping Editor after selecting the instance:




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