Do content pack updates require downtime

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Do content pack updates require downtime

L2 Linker

I need to update my QRadar Content Pack which also requires X dependencies be upgraded.

What is best practice for content package upgrades?
Is it as simple as installing from marketplace or do we have to run a sync after or cycle demisto after?

Other than reverting to the previous version is there any other precautions you take like taking a fresh snapshot?

Thanks,
Boyd

1 ACCEPTED SOLUTION

Accepted Solutions

L1 Bithead

Content pack updates do not require downtime or a snapshot, they can be downloaded and installed directly from Marketplace. 

If you are in a multi-tenant environment, you will need to do a sync to all the tenants to push the updated pack.
There is also the option to revert back to previous versions of the pack once installed. 
 

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1 REPLY 1

L1 Bithead

Content pack updates do not require downtime or a snapshot, they can be downloaded and installed directly from Marketplace. 

If you are in a multi-tenant environment, you will need to do a sync to all the tenants to push the updated pack.
There is also the option to revert back to previous versions of the pack once installed. 
 

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