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04-26-2025 10:22 PM
Hey,
We are offline users
We updated from 6.12 -> 6.14, Then after the update, the docker images changed, and it's causing a lot of ": Script failed to run: failed to pull docker Image "demisto/python 3:3.11.10.113941"
Now, to fix it I need to change one by one (detach, change, reattach) docker image, I want to know if it possible to change multiple images at once because it too much scripts to change one by one
04-29-2025 02:21 AM
Hi Team,
If any antivirus is enabled on SOAR server, Please disbale it and then try.
05-08-2025 03:26 AM
Hello @NivNet ,
I have encountered this issue with offline deployments after system updates or Base Pack Updates. There is a base image that the system wants to use and this image is consistent across multiple automatons. What worked for us was to download the Docker image required (Through Whatever Means You Have) and then retag it to reflect the default Image that XSOAR wants. Let me know if this works for you.
MSysec
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