Data Entry (Data collection) Issue after XSOAR 8.5 update

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Data Entry (Data collection) Issue after XSOAR 8.5 update

L0 Member

After the XSOAR 8.5 update, our playbook data collection tasks are having data entry issues via the keyboard.  The user can enter the first character, but each successive characters needs to be "double-striked" (hit twice) to be recognized.  This is across the board in all playbooks.  Are other having this issue with XSOAR 8.5 SaaS ?

1 REPLY 1

L2 Linker

Hi, 

 

There is an internal JIRA ticket related to this issue where multiple customers are facing a similar issue! Product is aware and working on a resolution. 

 

Thank you for your patience!

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