Enhanced Security Measures in Place:   To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.

Error with input field, before entering subplaybook, no running tasks in subplaybook, but QRadar query will called and performed.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Error with input field, before entering subplaybook, no running tasks in subplaybook, but QRadar query will called and performed.

L2 Linker

Error with input field, before entering subplaybook, no running tasks in subplaybook, but QRadar query will called and performed.

 

Please assist urgently.

1 REPLY 1

L1 Bithead

Dear @assubramania 

 

Thank you for sharing the details of the issue with the "QRadar - Get Offense Logs" playbook in XSOAR. Based on the screenshots you provided, it seems that task #48 is encountering an error due to missing required inputs, specifically "ID" and "StartTime." This is preventing the sub-playbook from running as expected

 

Suggested Actions:

  • Identify the Source of the Inputs
    Locate the Task(s) Assigning the ID and StartTime Values:Review the tasks before task #48 to ensure that both the "ID" and "StartTime" fields are properly populated. These should either come from a previous playbook task, a query result, or another automated action. 
  • Verify Conditional Logic
    Check Conditions: Ensure that any conditions leading up to task #48 are being met. For example, if the inputs are conditionally set, verify that all required conditions are satisfied to assign the "ID" and "StartTime" values.
  •  Ensure Proper Data Mapping
    Check Input Mappings: Verify that the playbook is correctly mapping the "ID" and "StartTime" variables. In the sub-playbook, confirm that these inputs are defined as mandatory inputs and that they are being passed from the main playbook correctly. Go to the sub-playbook settings (in this case, the sub-playbook for "QRadar - Get Offense Logs") and ensure that the "ID" and "StartTime" inputs are properly linked to the variables from the main playbook
 

Please let us know if these suggestions resolve the issue or if you need any further assistance please open a support case so we can better assist you.

 

Regards,

  • 401 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!