Handling errors in a playbook

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Handling errors in a playbook

L0 Member

I'm looking to change the flow of my playbook not only if errors are encountered in my tasks, but dependant also on what those errors are. I found a tutorial on docs.paloaltonetworks.com that included this:


Step 3: For new tasks, in the Task Name field, type a meaningful name for the task that corresponds to the data you are collecting.

Step 4: Click the On Error tab.

Step 5: In the Number of retries field, type the number of times the tasks attempts to run before generating an error.


However, when I'm creating a new task, there aren't any tabs to be seen. Am I missing a step? Is this version dependant?



L4 Transporter

Hi @alexbbryant, yes this is version dependent. Only 6.8 includes this new feature. In older version of Cortex use the below solution. 


Screen Shot 2022-07-13 at 12.55.27 pm.png


Task 2: Can be any automation. Just ensure that you set the "Stop on error" to No. 

Screen Shot 2022-07-13 at 12.57.37 pm.png

For task 4: Use the isError automation. Like below.

Screen Shot 2022-07-13 at 1.00.00 pm.png

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