How to prevent incidents from creating from every alerts in Integration

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to prevent incidents from creating from every alerts in Integration

L2 Linker

Hi All,

I configured an MSSP integration which polls the same for alerts created on that platform and creates an incident out of them if present.

The thing is I want to create an incident for one type of alert (it has a keyword category). For the other alerts, I do not wish to create an incident on the XSOAR platform. How can I do the same or drop them?

1 accepted solution

Accepted Solutions

L3 Networker

Some integrations have options to filter which alerts/events to create incidents from, so I'd check your integration configuration settings if you haven't already.

 

Failing that, you could set up a pre-processing rule to drop them on the Settings > Integrations > Pre-process Rules page.

View solution in original post

1 REPLY 1

L3 Networker

Some integrations have options to filter which alerts/events to create incidents from, so I'd check your integration configuration settings if you haven't already.

 

Failing that, you could set up a pre-processing rule to drop them on the Settings > Integrations > Pre-process Rules page.

  • 1 accepted solution
  • 1160 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!