FindSimilarIncidents doesn't work

Hello all,

We're trying to develop a playbook that first look at similar incident (FindSimilarIncidents) before proceeding but it isn't able to find any similar incident (even when we have duplicate of the current incident).

For a bit of context this

Need help for Hybrid Analysis Automatisation

Hello

We do use Hybrid Analysis to check URLs.

Is anyone here, who can tell me how to read the results?

For scanned URLs we get on Hybrid Analysis Website a "no specific result", "suspicious" or "malicious" as result.

But I do not see those results in a

[XSOAR] Issue downloading files

Hello!

We want to create an automation which download a file from a given URL (which contains a file. pe: https://www.comunidad.madrid/sites/default/files/doc/sanidad/epid/informe_epidemiologico_semanal_covid_s32.pdf)

The idea is to store the file in

Office 365 mailbox integration

office 365 mailbox integration with my XSOAR, and we are facing docker issue. Can anyone help me on the same. 

XSOAR - Send CSV

Hello,

I am trying to send a csv in a post request using the "http request" built-in task, but the File parameter seems to be missing. What is the best way to send a csv file in an api post from XSOAR?

Enable Communication Tasks

Hello all

I'm trying to activate the Communication Task.

The Idea is, that User may answer without to have a xsoar account.

So far, I found this Doc:

https://docs.paloaltonetworks.com/cortex/cortex-xsoar/6-0/cortex-xsoar-admin/engines/configure-eng

Cut syslog messages, strugeling on commas between quotes

Hello

Demisto get a syslog message from panorama from threat log.

To clarify my problem, here a simplified syslog output, which Demisto gets in:

1,2,3,"jon,doe",5,6,7 (Example: Mail Subject)

My Problem lies on the syslog incoming Mapper, I would like t

User Count Breached

Hi ,

  My license user's limit for XSOAR is 10. Although I have added 10 users only . It's giving me an error saying " New License required to add Additional users" and "User Count Breached".

Cortex XSOAR Mail_Listener not fetching emails

I'm having a problem with the Mail_Listener instance, it shows an error on fetch-incidents function :

Cortex XSOAR - TAXII Server

Greetings,

I'm currently evaluating Cortex xSOAR and one of my requirement is to enable TAXII Server feature.

I can't find documentation about this feature so I am just testing every fields.

Some questions I need help:

What Taxii version is this support

Confluence Service username ascii-problems

Hello

I've tried to add our Confluence Server into XSOAR (Version 6.2.0, Build 1271082), but I'm failing in the Test-Function.

I've used as example username "1" and also Password as "1". 

This is the result:

'ascii' codec can't encode character u'\u20<